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Softick Refund Policy

Softick Refund Policy

A refund will be provided within 30 days of purchase from for:

  • Duplicate orders
    (two or more orders from the same purchaser with the same HotSync Id placed in the same day).
  • Defective software
    Software not received due to Softick or Softick's partners fault.

Softick doesn't offer refunds for:

  • Software that has a free trial version available at
  • Software that was purchased as the part of a special offer (bundles).

Softick reserves the right to charge 10% processing fee of the pre tax total for issued refunds.

Refund Exceptions

Refund exceptions may be granted on a case by case basis, due to exceptional circumstances.

Refund exceptions will be granted in the case where our software is determined to be defective and Softick unable to solve the problem within 90 days. You must contact us within 30 days of your purchase to report the problem, and you agree to work with us to resolve the problem before the refund can be issued.

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