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Frequently Asked Questions (FAQ)
Please review our faq page before writing to forum or contacting technical support. Your question might be there and will get fast and accurate respond.

Support request form
If you would like to ask a question about our software or you have a problem with it send your support request to our support professionals over the Internet.

TOP Frequently Asked Questions

1) Question: Can I update your software for free, if I make my purchase now?

Answer: Yes, all registered users receive free 'minor' updates.

2) Question: Send me please your software demo-version.

Answer: We distibute our software on try-before-you-buy basis. This means you get free evaluation version before purchasing license. Please use this possibility to ensure that software you order works on your handheld and fit your needs. Use this link http://www.softick.com/download.php to download evaluation versions.

3) Question: I've lost my serial serial number. What can you do?

Answer: We can resend it to the e-mail you used when ordered our product. Use this link http://www.softick.com/support/serialrecover.php and fiill in Recovering Form.

Make sure you enter the same e-mail address that you used when purchased. In case you have changed e-mail since purchasing contact our support team.

All serial numbers for Softick's products you've purchased by using this email will be sent to you immediately.

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